Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Kiwi Treasure Casino, we believe that gaming should be enjoyed as a form of entertainment only. Casino games are designed with a house edge, meaning the odds always favour the house in the long term. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn money or solve financial problems.
Age Verification
You must be 18 years of age or older to participate in online gambling in Aotearoa New Zealand. By accessing Kiwi Treasure Casino, you confirm that you meet the legal age requirement in your jurisdiction. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Chasing losses by gambling more to try to recover lost money
- Hiding gambling activity or lying about the amount of time or money spent
- Neglecting family, work, or other responsibilities due to gambling
- Feeling the need to gamble with increasing amounts of money for the same level of excitement
- Unsuccessful attempts to cut back or stop gambling
- Experiencing anxiety, depression, or irritability when attempting to reduce gambling
- Using gambling to escape problems or negative emotions
- Borrowing money or selling possessions to fund gambling
- Relationships suffering due to gambling behaviour
- Feeling a loss of control over gambling activities
Self-Help Tools
Kiwi Treasure Casino provides several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose in a specified timeframe
- Reality Checks: Receive periodic reminders about how long you have been gaming and how much you have wagered
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To activate any of these tools, please visit your account settings or contact our customer support team.
Support Organisations in Aotearoa New Zealand
If you or someone you know is struggling with problem gambling, help is available. Please reach out to these trusted organisations:
New Zealand
- Gambling Helpline (Aotearoa): 0800 654 655 (free, confidential, 24/7) — www.gamblinghelpline.co.nz
- Samaritans NZ: 1737 1737 (call or text, free 24/7) — www.1737.org.nz
- Problem Gambling Foundation of New Zealand: www.pgf.nz
International Support Resources
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
If You Need Help
If you believe you have a problem with gambling, please take action today. Seeking help is a sign of strength, not weakness. You can:
- Contact the Gambling Helpline (Aotearoa) on 0800 654 655 for confidential support
- Visit a local support service in your community
- Speak with your GP or healthcare provider
- Use the self-exclusion tools available on our platform
Remember: Help is available, and recovery is possible. You are not alone.